LOGISTICS AND FREIGHT
The rate was agreed. The invoice disagrees.
Gloree holds shipment, rate and invoice data from your TMS, ERP and carrier feeds in one live grid, so a freight bill is checked against the lane it was booked on.
The charge is small. The volume is not.
Accessorials arrive after the fact.
Detention, demurrage and fuel surcharges land weeks after the shipment they belong to. By the time the invoice is checked the lane has moved on, and often so has the person who booked it.
Every carrier bills a different shape.
Rates, surcharges and reference numbers arrive in as many formats as there are carriers. Normalising them is a weekly export nobody owns and everybody redoes.
A recovery not claimed in time is a rate increase.
Overcharges have a dispute window measured in days. Finding one after the window closes turns a billing error into a cost you have agreed to.
Workflows
The freight audit runs itself.
Schedule the pull, the recalculation and the Slack post for six on Monday morning. Every disputable charge is flagged inside its window, and the run is on record.
The systems a logistics finance and operations team already report out of
Booked rate against billed rate.
The rate a lane was booked at and the amount the carrier invoiced sit in the same row, from the same refresh, rather than in two exports taken a week apart.
Disputes raised inside the window.
A variance is flagged on the refresh that produced it, so a recoverable charge is challenged while it is still recoverable.
Accessorials held against their shipment.
A surcharge stays attached to the movement it belongs to instead of being summed into a total that hides which lane moved.
Not every cost arrives late.
Banking files to dates a regulator sets and defends each figure years afterwards. Oil and petrochemicals publishes numbers a joint-venture partner re-audits line by line. Neither is disputing a surcharge before a window closes.